Enterprise Risk Management in Wipro's Software Services Division |
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» Enterprise Risk Management Case Studies Please note: This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source. |
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ExcerptsOverview of Major Risks Contd...Concentration RisksGeographic Concentration Operations RisksWipro used specified software engineering processes and its past project experience to reduce the risks associated with estimating, planning and performing fixed-price, fixed- time frame projects. But Wipro still took the risk of cost overruns, completion delays and wage hikes... Risks related to Mergers, Acquisitions & Strategic Alliances
Regulatory RisksMost of Wipro's software development facilities were located in India and in the US. Wipro intended to establish new development facilities in South-East Asia and Europe. Because of Wipro's limited experience outside India, Wipro was subjected to additional risks. These included, difficulties in regulating its business globally, export requirements and restrictions, and multiple tax structures... Legal & Contractual RisksMany of Wipro's contracts involved projects that were mission critical to its clients. Any failure in a client's system could result in a claim for substantial damages, regardless of Wipro's responsibility for such failures. Wipro attempted to limit its contractual liability for damages resulting from negligent acts, errors, mistakes or omissions in rendering its services...
ExhibitsExhibit I: Wipro: Business segments |
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